Returns & Exchanges
At Henly, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unworn apparel with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures your wardrobe update is effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
Drop Off Your Return
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of starting the request.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing